Clean Webinar Old Data
May 16, 2019 3:44 pmHello,
What does the new Clean Webinar Old Data button do?
I’m wondering because while everything is working great on the front end, the Manage your Webinars section of the Admin page is not syncing – its showing # registrants 0 for all current webinars.
I have added the consumer key and secret.
I have clicked the reconnect button.
I have clicked the sync button.
I have cleared the WPEngine cache.
WordPress 5.2
GoToWP 3.3.0 – just updated this morning. did not help as the situation was the same in 3.2.1
Genesis Framework 2.10.1
Will clicking the new Clean Webinar Old Data fix this problem or will I wipe out all my settings and then need to start over?
Any ideas for me.
4 Comments
4 Replies
After further testing, we’ve determined that recorded webinars are still working correctly, but it is not possible to register for an upcoming webinar.
Hi,
please follow following article to use new application secret and key and Re-connect to Gotowebinar
http://gotowp.supportico.us/article/create-gotowebinar-app-for-plugin-version-3-2-1-and-up/
@ Clean Webinar Old Data button
please use this once you followed above article and everything working for you
Thank you so much for your very fast and efficient assistance! The error was mine in not configuring the GoTo App correctly.
Thank you for support, on providing access to site as well as of gotowebinar, which help us debugging issue fast and resolve
always happy to help you 🙂