Help with Personal

May 8, 2015 1:11 pm

Hi there!

I’m fairly new to wordpress and website design, and downloaded your personal edition of the gotowebinar plugin.  I’m trying to demo this for a client that I hope will buy the premium version!  I am running into a problem where the shortcode is not working though.  I believe I have obtained  my access token properly, and the shortcode is entered as:

[register_free_webinar webid=8805704219694730497 pageid=99]

The webid I got from the gotowebinar registration url:
https://attendee.gotowebinar.com/register/8805704219694730497

The result of that short code is just white space.  When I alter the code at all, the result is that it shows the short code, so this makes me believe the shortcode is somewhat correct?

I have tried disabling all other plugins with no change in the page.

Any help you can provide would be great!

Published by 2 Comments

2 Replies

  • I emailed Brandon directly and got an answer on this.  I was copying and pasting the entire access token provided by the app, using the squiggly brackets and all, which was incorrect.  You in fact just need to put the organize key and the access token from that into the fields not using any quotations or anything.  This immediately made my form start showing up!  I am on the latest version of WP – 4.2 and it’s working great, I just tested the registration and all is good.  Thanks again for your help Brandon!

  • You’re welcome!

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