invoice number is required

February 19, 2016 9:03 pm

hi again
i am submitting a credit card payment on the authorize.net gateway using the registration form, and i get an error that an invoice number is required, even though there is nowhere to enter an invoice number. what am i doing wrong ?
here is a screenshot:
http://prntscr.com/a5gij2

Published by 2 Comments

2 Replies

  • Hmmm, haven’t seen that one before. Recommend double checking the required fields that are selected inside your Authorize.net account.

  • genius… you are 100% correct. i called authorize and they said that indeed my requirement for invoice number on my regular payment page on my site, will affect gotowp plugin API call, and will require the invoice number from your call as well.
    i removed that field from authorize.net from being mandatory, and was able to complete this test transaction.
    thanks again for your quick reply- i was really worried that we might have to wait forever till someone helps us, but was so happy to see you are on top of it…

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