Nothing happens when I click on the register now button

June 7, 2016 11:29 pm

Hi. I purchased the plugin earlier today and seem to have installed it according to the video instructions. However, when I click on the register now button, nothing happens and it does not go through to PayPal.

Thanks

Published by 4 Comments

4 Replies

  • Hi, thanks for the post. Please send 1) temp WP Admin info 2) temp FTP info to help [at] gotowp [dot] com and we’ll take a quick, closer look. Thanks and look forward to hearing from you.

  • Thanks for the update. Glad you got it sorted out. We never saw an email come through and we’re about to ask if you sent it. Normally, they don’t get hung up in spam filters, but sometimes there’s exceptions. Do you mind sharing what resolved the issue so we can know what to look out for should the issue arise again? Thanks again for the update and have a nice evening.

    • Having received the email about automatic updates now being available, I’ve just realised I hadn’t replied to your last comment. Apologies for that. It was something very simple (once I knew what it was)… I had copied and pasted the webinar number from the registration link in GoToWebinar and it wasn’t recognising it because of (I presume) the hyperlink.

Leave a Reply

Your email address will not be published.