plugin not picking up all fields I choose in gototraining setup

November 4, 2014 2:11 am

It appears regardless of which fields I add or remove to my registration page, the plugin still shows the same ones – First, Last and Email.

I have turned on the phone field, but the plugin does not include this field in the form.Any ideas? It sounds like this is fixed in the gotomeeting.

Thanks!

Published by 4 Comments

4 Replies

  • Are you still experiencing this issue? Checking into it now…

  • Well, this is unfortunate. GoToTraining’s API does not currently allow for form mirroring. I have just sent an email to one of our contacts at Citrix to see inquire if they can add that ability into their API. I apologize for the inconvenience and will update as soon as I hear from them.

  • The Citrix contact responded that they are looking into this. Hopefully, it will be added to the G2T API shortly. I will post another update when I hear more.

  • Update: we got an email from Citrix saying this addition to the API was now in process and they’d notify us when it’s ready…

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