Slow Load Time for Redirect to Thank You Page

March 14, 2019 5:26 pm

I linked a thank you page to my webinar register through this plugin. When I enter my info to register, and I click the “register now” button, it takes at least 10 seconds for the page to load my thank you page. For a new user, it seems like the register failed.

Published by 3 Comments

3 Replies

  • Hi, thanks for post! Can you please provide which version you are using?
    if you can send WP Admin to help@gotowp.com we can take a look to see what might be causing issue. Thanks!

  • Hi, we’re using WordPress version 5.1.1. We don’t have time to wait for a fix, and we found a better solution. I cancelled my order in my GoToWp account, but I think that just ended our yearly subscription. We would like a refund, but cannot find any contact information other than support tickets. If you could help us start the refund process, or direct us to the contact who can give us a refund, that would be great. Thanks.

  • We’ve reached out to email address that placed order. Thanks for valuable feedback and have a nice weekend!

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