Customer purchases webinar.
Live webinar is recorded.
Recording is associated with webinar that customer previously purchased.
Customer wants to watch recording.
They login to our website and go to their Account Page.
They click the Join Now button associated with that webinar.
This takes them to a page that says the webinar has ended.
I have tried changing the product type to recording. Now the button says ‘watch webinar’. Clicking the button still takes them to the ‘webinar has ended’ page.
How do I ensure that people that previously paid for a live webinar now have access to its associated recording?